We have a lot of staff in three different retail stores, some full time, part time and casuals. We have to navigate award rates and overtime, commissions and all the rest and we have a decent system to take some of the guesswork out. We also have a full time staff member dedicated to the task of payroll services. Despite this we were noticing a number of errors that created all sorts of complications for us.
Weâ€™ve been considering a number of options and in the short term, opted to divide the role so they will have more time to ensure accuracy. They are responsible for half the work and we use Accounts Away for the rest of our payroll services. Theyâ€™ve been really excellent and even helped our in house guy with a few techniques for ensuring greater accuracy.